FAQs for E-Books

When can I access my eBook? We will provide your code to access the  eBook once your payment has been processed.*

**Please Note: When using an IFAAS or purchase order, the order submitted online will not be processed until Principals Academy receives the cheque or a copy of the official signed purchase order. Your purchase order must note payment terms of net 30 days. We cannot process purchase orders that do not note these payment terms.

How do I access my eBook?

More information will be provided when the code is delivered to the customer.

What are the technical requirements for accessing the online PD product? Adobe Digital Editions is required. To download this free software, please visit Adobe’s web page.

What if I have trouble accessing my eBook? Email us at admin@pai.sg


What are the shipping and handling costs? There are no shipping or handling costs associated with eBooks.

What if I need to request a refund on my eBook order? RETURN POLICY: We are unable to accept returns or cancel previously placed eBook orders.